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Draft for discussion

A digital companion for the Lincolnshire Show

What comparable shows offer, what would suit Lincolnshire, and a sensible first-year package for the 2027 Show on 23 and 24 June.

The idea

The Show lasts two days. The companion makes it last four months: one month of build-up and pre-ordering, two days of live help on the Showground, and three months of follow-up for exhibitors and visitors.

It is a website that behaves like an app. Visitors open it from a link, a QR code on their ticket or the signage at the gates. There is nothing to download and no app store approval to wait for, and it can still be added to the home screen and work with a weak signal.

65,000+visitors across two days (LAS)
~500exhibitors, around 2,500 animals
10,000+unique visitors to Lincolnshire Show Online on 24 June 2020
4 monthslive: 24 May to 24 September 2027

What other shows do

We reviewed the apps and digital offers of ten UK agricultural shows and eight other large visitor events. Seven of the shows have a native app; Devon, Cornwall, Norfolk and Three Counties appear to have none. The Lincolnshire Show currently offers a PDF map and a printed guide.

FeatureHow commonWho does itFor Lincolnshire
Interactive mapAlmost universalRoyal Highland, Great Yorkshire, Royal Welsh, Balmoral, Suffolk, Goodwood, GlastonburyYear 1
Timetable, filtered by day or ringAlmost universalAll of the aboveYear 1
Personal planner and favouritesCommonRoyal Highland, Royal Welsh, Balmoral, Suffolk, GoodwoodYear 1
Trade stand directoryCommonRoyal Highland, Great Yorkshire, Balmoral, Suffolk, Badminton, LAMMAYear 1
Practical info: travel, parking, accessibilityCommonRoyal Welsh, BalmoralYear 1
Live competition resultsSomeRoyal Highland, Royal Welsh, Badminton, BurghleyOption
Notifications for key momentsSomeRoyal Highland, Goodwood, Badminton, LAMMAOption
Live stream or show TVRareRoyal Highland (RHS TV), GoodwoodOption
Exhibitor offers and shoppingRareRoyal Highland (promotions only)Year 1 the differentiator
"Where did I park?"RareBurghleyYear 1 cheap to add
Ticket walletRareRoyal HighlandLater depends on ticket partner

The gap. No county show we found runs a real "shop the show" marketplace today. The closest precedents are the 2020 virtual shows, including Lincolnshire's own, which listed trade exhibitors with links out. Giving every exhibitor a page that works before, during and after the Show is where Lincolnshire can lead.

Why a web app. Published figures on event app take-up are mostly from vendors, so treat them with care. They suggest roughly half of attendees install a native app when it is well promoted, and far fewer when it is not. In one survey of 476 people, 18% said they would not download an app if a browser version existed. A link that opens instantly removes that barrier, which matters for a two-day event.

Signal, platform and notifications

Patchy signal on the Showground. The app downloads everything it needs (map, timetable, exhibitor directory, visitor information) the first time it is opened, so every screen except video then works with no connection. The month-before window is what makes this reliable: the ticket email, e-ticket QR code and pre-Show campaign get the app onto phones at home, and "add to Home Screen" keeps it there. Updates on the day are tiny and sync whenever there is a moment of signal, with a "last updated" time shown. Live streaming is aimed at people at home; on site the app offers clips to watch later.

Why a web app rather than a native app. No download, nothing to approve, one version for everyone, and it works on any phone. For a two-day event most people would download a native app and delete it a week later. If a store presence is wanted in a later year, the same code can be wrapped and published to both stores without a rebuild.

Notifications. Push notifications no longer need a native app: Android supports them in the browser, and iPhone has since iOS 16.4 (March 2023) for web apps added to the Home Screen, so the app walks iPhone users through that step. They are most valuable before and after the Show, for offers, ticket deadlines, collection-ready messages and the highlights film. On site, where push depends on the same weak signal as everything else, they are paired with an "on now / coming up" strip in the app that works offline and, for the few essential messages such as a car park change, a WhatsApp Channel or SMS list.

WebsiteWeb app (recommended)Native app
Getting itTap a linkTap a link; add to Home Screen optionalFind in store and download
Works offlineNoYes, once openedYes
Push notificationsNoAndroid yes; iPhone once on Home ScreenYes
Store approvalNoneNoneEvery release
Ongoing costHostingHostingHosting, developer accounts, yearly OS updates

Recommended feature set

FeatureWhat visitors getWhat the Society gets
Home that follows the calendarCountdown and tickets before; "on now" and alerts on the day; highlights afterOne place to push the current message
What's On and My ShowBoth days' programme, filters, a saved planLate changes reach visitors; fewer queries at the Information Point
Interactive Show mapThe official map with zoom, filters for food, toilets and first aid, and what's on at each ringNamed sponsors appear on every venue they support
Exhibitor directorySearch every stand, see offers, shortlist, find the stand on the mapA new benefit to sell with stand space; paid enhanced listings
Pre-order and collectOrder from an exhibitor before the Show, pick up on the daySales for traders before the gates open
After-Show follow-upFind the stand you liked and order laterThree more months of value for exhibitors
Show TVTrailers and interviews before; live stream and clips on the day; replays afterReach beyond the gate, sponsorable content
Visitor informationTickets, car parks, accessibility, FAQsAdvance ticket sales and membership sign-ups

In year one, ordering is handled by a link to the exhibitor's own shop or an enquiry form. The Society does not take payments or handle stock, which keeps the first year simple and low risk.

First-year package

Core

The companion

  • Home screen with three stages
  • Timetable and My Show planner
  • Interactive map with venue and facility pins
  • Exhibitor directory with offers, shortlist and stand finder
  • Visitor information and sponsor placements
  • Simple admin for the Show office and a self-service form for exhibitors
  • Usage report after the Show
Option A

Show TV

  • Pre-Show trailer and six exhibitor interviews
  • One-camera Main Ring live stream, both days
  • Daily highlight clips
  • Highlights film and replays afterwards
Option B

Live day tools

  • "On now" alerts and programme changes
  • Results feed from the stewards
  • Reminders for saved events
Later years

Build on the data

  • GPS "you are here" on the map
  • Ticket wallet with the ticket partner
  • In-app ordering and payment
  • Reuse for Countryside Lincs and Food and Gift

How it could pay for itself

Timeline for 2027

  1. JanuaryAgree scope, content owners and exhibitor terms
  2. February to AprilDesign and build; exhibitor listings open with stand bookings
  3. Early MayTesting with Show office staff and a small group of exhibitors
  4. 24 MayPublic launch, one month before the Show
  5. 23 and 24 JuneShow days, with on-site support
  6. To 24 SeptemberReplays, results and exhibitor follow-up
  7. OctoberReport and recommendations for 2028

Questions for the Society